18 Dec 2019

Being able to say no is tough, especially when you’re a business owner. You want to be liked, you want the sale, you want happy employees, you want return customers… but never saying no will lead to major burnout. It’s important to understand both when to say no and how to say no. Saying yes is easy as long as you can follow through on whatever you’ve agreed to, but everyone would rather...

23 Jul 2015

5
In today’s busy, work-based world, it can be extremely easy to get so wrapped up in your work life that you forget everything else. If you’re a business owner, this can be especially challenging. But it’s important to remember that you opened your business so you could have a better life – not so you could work 80 hours per week. Take 10 minutes today to consider your work and personal l...

09 Jul 2015

5
We’ve all heard the phrase “following in my father’s footsteps” – but does that phrase indicated that you have to find a way to step exactly into each step? Or does it come down to just sticking to a similar trail? When it comes to following in the footsteps of the previous generation in a family business, finding your own footholds is vital part of helping the company thrive AND still w...

25 Jun 2015

5
How does a business become successful? Is it about the quality of the product or service? The customer experience? The convenience? The local need? Building a successful company is about all of those things – but it all really comes down to SALES. You can have the best product with the most helpful team, but if you can’t close the deal, your business will still fail. For this blog, I th...

11 Jun 2015

5
It’s that time of year! The kids are out of school, the days are longer and the temperatures are warm and inviting. While it’s important to dedicate time to your family and friends throughout the year, summer is that special time of year for family vacations, trips to the beach, making memories at a local theme park, going to the county fair and more. Unwinding is important because gives...

14 May 2015

5
When you say “no” to a customer the customer really hears “go somewhere else to get your solution.” Creating a spirit of YES in your company all starts at the top. As the leader, you have to encourage your entire team to be focused on excellent customer service by setting a great example. You need to succeed in getting all of your employees to remove phrases like “that’s not my departme...

29 May 2014

5
We all know it’s impossible to be perfect. Or it would be impossible if we could even agree on what perfect meant in the business world. And yet, even if it’s secretly, most of us want to be perfect and we want our businesses to be perfect too. Here’s a Growth Coach challenge for your summer: stop trying to measure yourself and your business against the impossible measuring stick of bei...

17 Apr 2014

5
At The Growth Coach, we talk a lot about systems. We educate our clients on how having strong business systems creates a company that can run without the owner and builds a more valuable business asset. What some may not know is that having systems for SALES is important too! Every sales person has an individual sales style, but every company still has a general sales process each perso...

20 Mar 2014

5
Maybe we can blame smart phones or the constant connectivity of social media, but our lives are even more full of distractions than they were five years ago. In fact, for many, being incredibly busy is almost a badge of honor. But being that busy doesn’t mean you need to also create work for yourself – stop chasing the newest fad and bouncing between ideas. Focus instead on finishing ta...

06 Mar 2014

5
  At The Growth Coach, we work to help people improve their business, find more success and balance their lives, but most of it essentially comes down to one major thing: the strategic mindset. Embracing a strategic mindset can be a difficult task, especially for small business owners who are continuously wrapped-up in the technical elements of the business. But stepping back and w...