Celebrating your team, recognizing their work as a group and as individuals, and measuring your progress against your goals is a vital part of the end of every year. But, as we close what has been an emotional and trying year, that recognition and celebration is more important than ever. So how you do celebrate without a happy hour or holiday lunch? What can you do for your team to remin...

Disappointment is tough. Whether someone let you down, you let someone down (including yourself) or something just didn’t pan out the way you’d hoped, the emotions around disappointment are strong. But, as a small business owner, you have to be able to feel your feelings, address those emotions, push forward and persevere. Here are four steps that can help: 1. Feel. Process. Accept. ...

Time is funny. In some ways, 2020 seems to have lasted a lifetime. In other ways, many of us aren’t sure what even happened to the summer. But whether you’re still clinging to your shorts or have been wearing boots since Labor Day, the fact is that it’s October and we have only two months left in the year. You read that right, but we’ll repeat it again for those in the back. If you ow...

In the age of digital everything, we all have a little bit of shiny ball syndrome. New emails are constantly pinging, texts come in at virtually all hours of the day and Zoom meetings are just so easy to schedule. But when you’re constantly changing your focus, it’s easy to lose sight of your goals and stay on track. So what can you do? It’s easy – pull out a classic pen and paper to-do ...

Time is the one thing we can never get back. For centuries, physicists and mathematicians have attempted to find a way to travel back in time. Some of Hollywood’s blockbuster films have centered around the concept of time travel. Films like The Terminator, Bill and Ted’s Excellent Adventure, Time Cop, Hot Tub Time Machine, The Time Traveler’s Wife and all three Back to the Future movies ...

Do you know that 90 percent of our purchase decisions are made with our hearts, not our heads?* Is it not too far-fetched then to think that how we treat our customers might actually be more important than the products and services we sell? Retaining customers is the single most cost-effective way to grow your revenue, yet so many companies forget to think of their customers when maki...

Owning a business is always a roller coaster. If you push forward, there will be hair-flying-back, screaming in excitement moments, but there are also a LOT of hills to climb first and, let’s face it, along the way. From the first lift hill with the anticipation of a big drop, to the little stomach-dropping bumps in the middle, to the slowing hill pulling back into the station, tho...

Whether your business has 10 employees or 10,000 employees, most business owners can say this: 2020 has been tough. From the operational changes brought on by COVID-19, to the downturn in the economy to broken supply chains, even the most successful businesses have had their own share of challenges. But one thing is the same across all businesses in all industries – supporting your...

“Empty pockets never held anyone back. Only empty heads and empty hearts can do that.” – Norman Vincent Peale, author of The Power of Positive Thinking At The Growth Coach, there’s one word that’s more important than the rest. It’s not strategy, money, success, growth or leadership. It’s something far more important. Mindset. And like Peale said ...

Not every business owner or company leader is a planner by nature – it’s a fact of life that we are all wired differently. But whether you call yourself an INTJ, a South, an 8w7 or any of the other many, many personality types, everyone  can learn to step back, see the challenges and opportunities at hand, and create a plan to reach (and hopefully exceed) your goals. Gre...