05 Oct 2020

Time is the one thing we can never get back. For centuries, physicists and mathematicians have attempted to find a way to travel back in time. Some of Hollywood’s blockbuster films have centered around the concept of time travel. Films like The Terminator, Bill and Ted’s Excellent Adventure, Time Cop, Hot Tub Time Machine, The Time Traveler’s Wife and all three Back to the Future movies ...

05 Oct 2020

Do you know that 90 percent of our purchase decisions are made with our hearts, not our heads?* Is it not too far-fetched then to think that how we treat our customers might actually be more important than the products and services we sell? Retaining customers is the single most cost-effective way to grow your revenue, yet so many companies forget to think of their customers when maki...

23 Sep 2020

Owning a business is always a roller coaster. If you push forward, there will be hair-flying-back, screaming in excitement moments, but there are also a LOT of hills to climb first and, let’s face it, along the way. From the first lift hill with the anticipation of a big drop, to the little stomach-dropping bumps in the middle, to the slowing hill pulling back into the station, tho...

24 Aug 2020

“Empty pockets never held anyone back. Only empty heads and empty hearts can do that.” – Norman Vincent Peale, author of The Power of Positive Thinking At The Growth Coach, there’s one word that’s more important than the rest. It’s not strategy, money, success, growth or leadership. It’s something far more important. Mindset. And like Peale said ...

08 Jul 2020

While not every great entrepreneur is a great communicator, communication skills certainly come in handy in the board room, the break room and everywhere in between and, if you want to be a top-notch business leader – not just the ideas person – it starts with communications. If being a great communicator isn’t in your genes, you can learn the skills. Here are three thi...

28 Apr 2020

The economy was strong. Unemployment was at historic lows. Sales were up. It was hard to find good help because there were so few candidates. For most business owners and entrepreneurs, 2019 was a great year and there was a clear path for business growth for 2020. Then COVID-19 hit the United States and, for many, it was like someone pulled the rug out from under them. But whether your b...

19 Feb 2020

When was the last time you truly unplugged? Whether it turning off your phone to go to lunch with an old friend or setting a true out of office and taking a family vacation, being able to leave technology – and work – behind is an important part of being an entrepreneur. After all, you didn’t go into business to have nothing more than a really demanding job, did you? In...

27 May 2019

keys
Many small business owners start businesses not because they are fabulous business owners or budding entrepreneurs, but because they are passionate technicians. They have a particular skill that they know they can market and sell without working for someone else. But, for many of those business owners, that skill that sets their business apart can also be their Achilles Heel. It’s eas...

29 Apr 2019

Accountable
It’s hard to hear, but… any time something goes wrong in a business, the business owner is to blame. If you’re the owner of the company (or even the president of the organization) and customer has a terrible experience, it eventually comes back to you. For example, if a customer at a restaurant has a bad experience, it’s easy to blame the server or the chef, but your managers hired and t...