22 Jan 2016

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Creating loyal customers and keeping them coming back can be a big challenge for business owners. A study from the Harvard Business Review estimates that, on average, businesses lose 50 percent of their customers every five years. How does that relate to your business?Whether you’re in your 5th or 50th year in business, look at your customer base and think about who keeps coming back and...

07 Jan 2016

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“Stop wasting your time looking for the key to happiness… the door is open and unlocked… just walk through it,” – Dr. Steve Maraboli Entrepreneurs, business owners and executives are busy people. Whether you’re launching a start-up or managing a corporation, it’s easy to get lost in the busyness of business and forget what we’re working for – a better life. Finding the ideal balance that...

22 Dec 2015

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At The Growth Coach, we see a recurring challenge with small businesses – the business owner is the manager, lead technician, human resources person, marketing department, sales person and more. There are only so many hours in the day and no one can possibly be at their best when they’re spread that thin. So what’s the solution? As a small business owner, you need to learn to be the LEAS...

08 Dec 2015

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Most of us are glued to our cell phones. Even if we’re good about skipping that hourly email check when we’re home with our families or putting it on silent at night, having that little piece of amazing technology in our pockets, purses and hands for most of the day is exhausting. So why take it with you when you go to bed? It’s tempting to lay in bed and read on your phone, check a few ...

19 Nov 2015

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Benjamin Franklin once said, “Don’t put off until tomorrow what you can do today.” We’ve all heard that phrase in one form or another. It’s easy to procrastinate when there’s nothing bearing down on you and no one else holding you accountable. But when you’re in business, you have to hold YOURSELF accountable for the successes and failures of your company. So ask yourself, what’s the on...

05 Nov 2015

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Benjamin Franklin coined the phrase “Time is Money” more than 260 years ago, but in a world where we’re constantly tied to our cell phones and seem to be connected to work almost 24/7, that phrase is more relevant than ever. If you’re a small business owner, you know the value of quality time. You didn’t open your business because you wanted to work 80 hours a week. You opened your busin...

22 Oct 2015

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The holidays may seem pretty far away, but stores are already putting decorations on the walls and wrapping paper on the shelves. Although it’s not even Halloween yet, families are gathering wish lists and checking out the shops. With the holidays upon us already (whether you like it or not) it’s a great time for a little reminder about creating customer loyalty. Consumers today have al...

08 Oct 2015

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Owning and running a business is hard. As an entrepreneur or small business owner, you’re constantly dealing with the competition, cash flow, employee issues, changing technologies, surprises, busyness… not to mention the economy and government interference. That kind of constant complexity is par for the course when it comes to owning your own business – but you have to learn how to man...

24 Sep 2015

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When you think about your job as a business owner, CEO or manager, what duties come to mind? Does that list include sales? If you’re leading a company, it’s part of your job to be a great sales person – not just of the products or services your company provides, but also of the brand itself!  You need to be able to show people what makes you and your business different and you need to be...

10 Sep 2015

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As a business owner or CEO, you are busier than ever. You’re implementing growth strategies, managing employees and controlling the system you’ve built while maintaining a life outside of work. But, just like any business, yours can’t be successful without selling. Bringing on new customers by leveraging your skills to improve your prospects can make a dramatic difference to your bottom ...

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