05 Oct 2020

Do you know that 90 percent of our purchase decisions are made with our hearts, not our heads?* Is it not too far-fetched then to think that how we treat our customers might actually be more important than the products and services we sell? Retaining customers is the single most cost-effective way to grow your revenue, yet so many companies forget to think of their customers when maki...

23 Sep 2020

Owning a business is always a roller coaster. If you push forward, there will be hair-flying-back, screaming in excitement moments, but there are also a LOT of hills to climb first and, let’s face it, along the way. From the first lift hill with the anticipation of a big drop, to the little stomach-dropping bumps in the middle, to the slowing hill pulling back into the station, tho...

09 Sep 2020

Whether your business has 10 employees or 10,000 employees, most business owners can say this: 2020 has been tough. From the operational changes brought on by COVID-19, to the downturn in the economy to broken supply chains, even the most successful businesses have had their own share of challenges. But one thing is the same across all businesses in all industries – supporting your...

24 Aug 2020

“Empty pockets never held anyone back. Only empty heads and empty hearts can do that.” – Norman Vincent Peale, author of The Power of Positive Thinking At The Growth Coach, there’s one word that’s more important than the rest. It’s not strategy, money, success, growth or leadership. It’s something far more important. Mindset. And like Peale said ...

22 Jul 2020

At The Growth Coach, our coaches do quite a few workshops around the world. And whether they are working with C-Suite business leaders or facilitating a teamwork session, they keys to a successful workshop are the same. Assuming your materials are in place and you know the content of your presentation, here are six ways you can wow at your next workshops: Understand Your Audience It&rsqu...

08 Jul 2020

While not every great entrepreneur is a great communicator, communication skills certainly come in handy in the board room, the break room and everywhere in between and, if you want to be a top-notch business leader – not just the ideas person – it starts with communications. If being a great communicator isn’t in your genes, you can learn the skills. Here are three thi...

15 Jun 2020

Almost everyone has had a pizza. Most pizzas have the basics – crust, sauce, cheese and toppings – but it’s how you make those basics, the ingredients you put into them and the way you serve it to your customers that makes the difference. Some pizza is great and some pizza is terrible, but most pizza is just OK. It’s enjoyable and filling, but it’s usually n...

28 Apr 2020

The economy was strong. Unemployment was at historic lows. Sales were up. It was hard to find good help because there were so few candidates. For most business owners and entrepreneurs, 2019 was a great year and there was a clear path for business growth for 2020. Then COVID-19 hit the United States and, for many, it was like someone pulled the rug out from under them. But whether your b...