27 Mar 2023

Mom and Pop Shops are the backbone of our communities, but the last 20 years have been tough. With the rise of online shopping and big box stores, many of those small stores have shut their doors. When you add in the pandemic and the economy, small business owners are struggling now more than ever. This Wednesday, March 29, is National Mom and Pop Business Owners Day. In honor of thei...

13 May 2021

Owning a business can be a lonely career path – you don’t have traditional colleagues or coworkers, you aren’t going to happy hours with your team and you don’t always have someone you can lean on for support. Mentors can make a big difference in that journey, but in this post we want to talk about another approach – developing partnerships. Strong partnerships – from referral partner...

22 Jul 2020

At The Growth Coach, our coaches do quite a few workshops around the world. And whether they are working with C-Suite business leaders or facilitating a teamwork session, they keys to a successful workshop are the same. Assuming your materials are in place and you know the content of your presentation, here are six ways you can wow at your next workshops: Understand Your Audience It&rsqu...

25 Mar 2020

Astronaut. Firefighter. Doctor. Movie Star. When you’re little and the world is a wide open field in front of you, the options for what do when you grow up seem endless. You think about your passions and you naturally set the bar high. So what happens over the course of your lifetime that keeps you from pursuing those big dreams? Sometimes we grow out of those dreams naturally when...

11 Mar 2020

No matter what kind of business you own or how successful you are, there’s one thing you can’t buy – time. If you are going to commit time to focusing on making big progress in 2020, you have to find ways to make more time for yourself. So how do you get started? With some major spring cleaning. Declutter: The first step in spring cleaning your business is to declutter....

18 Dec 2019

Being able to say no is tough, especially when you’re a business owner. You want to be liked, you want the sale, you want happy employees, you want return customers… but never saying no will lead to major burnout. It’s important to understand both when to say no and how to say no. Saying yes is easy as long as you can follow through on whatever you’ve agreed to, but everyone would rather...

26 Aug 2019

5
Competition can be scary. Whether you’re worried about a rival store opening down the street or you’re in an emerging industry watching other start-ups launch with a new twist, it’s hard to make sure you’re in the lead. But while competition might be stressful, it can also help you make your business better. Even if you don’t have any direct competition today, thinking about what that c...

14 May 2015

5
When you say “no” to a customer the customer really hears “go somewhere else to get your solution.” Creating a spirit of YES in your company all starts at the top. As the leader, you have to encourage your entire team to be focused on excellent customer service by setting a great example. You need to succeed in getting all of your employees to remove phrases like “that’s not my departme...

07 Feb 2014

5
When you first open a new business, you’re passionate and excited. You have plans for what you’re going to sell, how you’re going to attract customers and how you’re going to grow the company for the first couple of years. But for all too many business owners, working six days a weeks and barely getting by quickly starts to feel like handcuffs. If you’ve fallen into that trap, it’s time ...

15 Aug 2013

5
Business leaders around the world each have their own secrets to success – traits and skills they hold as being of the highest importance when it comes to running a successful business. Chandler Rasco, Franchise Adviser for The Growth Coach, believes most of those can be categorized under T.L.C – Time, Leadership and Communication. We’re going to address each of those characteristics in...