About Us

We are Roberta O’Keith and Cathy Busch, the local owners and coaches of The Growth Coach of Greater Kansas City. We have some amazing companies and business owners in our area, but it can be challenging for them to take the time and effort to step back and think beyond the day-to-day operations of the business. Many business owners end up working in their business rather than on their business. The Growth Coach is unique because we don’t offer a six-week class that promises to fix your problems – that doesn’t work – we partner with you to create lasting change by helping you step back, see the big picture, evaluate the issues, create solutions and stay accountable.

On an international level, The Growth Coach is the largest provider of affordable group coaching, training, and workshops. We offer group and one-on-one coaching for business owners, sales professionals, managers, management teams, self-employed professionals, and more through three distinct series approach – the Foundation Series, Fundamental Series, and Fast Forward Series. We are certified in The Strategic Mindset© coaching process, which adheres to the standards, practices, and policies that the International Coaching Federation has outlined in their Code of Professional Standards and Ethics. We work in Kansas City, Westport, Merriam, Mission Hills, Prairie Village, and the surrounding areas in both Kansas and Missouri.

We are looking forward to working with business owners in our community to help them grow stronger companies, build lasting systems, and find the work/life balance they all need. Whether you’re a frustrated and burnt out business owner or a leader looking to build a brighter future, The Growth Coach can help.

Cathy Busch

My background is in telecommunications, where I was focused on improving customer service through business excellence. As a trainer, I developed course work and train the trainer programs for a major insurance carrier. I have also led and implemented telecom installations and developed training. I have also worked as a real estate agent and broker, where I was in charge of training new agents and coaching them to success. I was drawn to The Growth Coach because their methodology and process creates sustainable change and is not just a six-week course that promises to fix your problems but sets you up for long-term success. As Growth Coaches, we develop a relationship with you and help you step back, see the big picture, evaluate the issues, create solutions and stay accountable. With all this experience, I have found that my passion is around working with individuals to develop their leadership skills, realize they can have a work/ life balance and live full lives.

Roberta O’Keith

Before The Growth Coach, I worked as a Customer Experience consultant, expert, and business advisor to many mid- to large-size companies, such as General Electric, JE Dunn, DST, Otis Elevators, Florida Power & Light, Mazda, and Grainger (to name a few). I have developed expertise around designing Customer Experience strategies, help organizations improve sales and marketing programs, develop and grow Voice of the Customer and employee engagement initiatives, and implement continuous improvement programs that led to cost savings and increase in productivity. I am a well-known guest speaker for such organizations as Forresters Research, Walker Research, the Direct Marketing Association, the Business Marketing Association, the Customer Experience Professionals Association, and the Association of Customer Contact Professionals. I have served on many global industry boards and hold multiple degrees, and certifications as a Customer Experience Professional, Professional Business Coach, Lean Six Sigma Black Belt, and Voice of Customer Professional. My passion is about guiding business owners to see the bigger picture of what impact their business is making for their employees and customers. It’s more than just turning a profit, it’s developing people, serving the needs of your customers, and making a conscious effort to make a lasting impact to your local community.

Set your business up for success now!

Contact The Growth Coach today at (816) 272-2727

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With the right changes in mindsets and habits, you can break free from feeling overworked, overwhelmed, frustrated or like a prisoner to your business. It’s time to fully Feed Your Dreams and Starve Your Fears.