14 May 2015

5
When you say “no” to a customer the customer really hears “go somewhere else to get your solution.” Creating a spirit of YES in your company all starts at the top. As the leader, you have to encourage your entire team to be focused on excellent customer service by setting a great example. You need to succeed in getting all of your employees to remove phrases like “that’s not my departme...

20 Dec 2012

5
  This weeks Growth Coach blog comes to us courtesy of guest blogger Gary Hartman. Gary is CEO and Head Coach at The Growth Coach in Boulder, Colorado and has over 10 years of coaching experience. Gary works with business owners, managers and sales professionals to help them grow their businesses so they earn more and work less. To learn more about Gary, visit his website at http:...

13 Sep 2012

5
For this weeks blog, we're pleased to feature an article by Growth Coach Derek Miller. As a Growth Coach, Derek helps business owners and sales professionals in Aurora and Englewood Colorado change their lives, not just their days. In today's blog, Derek explains how failures are never total loses. He outlines why we fail and how failures can be lessons on how to move forward.  Even when...

09 Dec 2010

5
As a business owner, are you always doing the entrepreneurial time warp? You know, repeatedly jumping back and forth between your past and future, seldom operating in the present. Probably so.  As a CPA and professional business coach for over 25 years, I have witnessed up close how small business owners are fascinated with time travel, frequently visiting their PAST and their FUTURE, b...

02 Dec 2010

5
At The Growth Coach, a North American business coaching franchise system, we come face-to-face with tens of thousands of small business clients, prospects, referral sources, and alliance partners each and every year. Over the last few years, especially in The United States, we have seen that the tough economy and slow recovery have taken a financial, emotional and mental toll on many ent...

25 Nov 2010

5
This Growth Coach Blog is focused on the importance of giving thanks.  Pretty fitting given that today is Thanksgiving, one of my favorite holidays because it's simple, pure, honest, and all about loved ones and giving thanks.  As your virtual business coach, I wish you and your family a very relaxing and blessed Thanksgiving ... and may you truly recognize and count your many blessings ...

18 Nov 2010

5
When beginning a business, always start with the end in mind.  Eventually, you will one day want to sell your business ... that's how substantial wealth is created. Also, there is usually a time when the original founder needs to step aside and let the business evolve and grow to a much higher level.  Therefore, even if you have owned a business for years, you should gradually be getting...