07 Nov 2022

by Kim Ellet, CPC, ACC There is a lot to be said for engaging in difficult conversations, but how can you best prepare for one? Difficult conversations can revolve around miscommunication or not realizing how comments are being heard or interpreted, for example. Not only is it uncomfortable to endure such situations, it is also hard to figure out what to do to make things better.   ...

03 Oct 2022

by Kim Ellet, CPC, ACC In business it’s important to check your reality regularly; to review your financials, your sales, your progress toward goals. It’s also important to periodically reflect and review your expectations. Look at the expectations you hold for yourself, for co-workers, team members, and customers, and how those expectations affect your desired outcomes. Expectatio...

05 Aug 2022

By Kim Ellet, Certified Professional Coach We all see the world through our own lens of experience, culture, generational learning, peer and community influences. What would our leadership impact be if we could take a step back, a deep breath, and ask questions to learn about and from each other rather than setting out to control one another. “Control one another” sounds sinister, ...

13 Jun 2022

By Kim Ellet, Certified Professional Coach In many businesses and departments, the culture exists that employees feel like they are walking on proverbial eggshells: that uncomfortable feeling of saying or doing the wrong thing and facing ridicule, shame, or perhaps being “canceled.” The best leaders create and maintain an environment that approves of imperfection. Here are 4 reason...

29 Apr 2021

Cultural Mastery
An effective leader in the current landscape of pandemic after-shock, social justice unrest, and heightened corporate scrutiny must excel in finding common ground. The best leaders are not only open to but are truly committed to learning new skills and thought processes to help bring people together. Just as shifts in growing a business require changes in skill sets, perspectives and min...

15 Feb 2021

Cultural Diversity and Mastery
What if each month we chose a different culture to educate ourselves about and to celebrate? We may ask ourselves, “why is this important?” Well, we learn more about ourselves while we learn about other cultures and communities. It helps us develop soft skills, like understanding, inclusion, open-mindedness, empathy, compassion, while we learn about the history and cultures of others. Le...

13 Jan 2021

Change in 2021
Here we are at the beginning of another new year. Typically, if you are like me, you start January thinking that things will be different, creating resolutions with promises to do better and be better. In some ways the beginning of a new year is exciting . . . like the first day of school. It’s a clean, fresh start, like a shiny, new notebook. Hopefully we have gained some experienc...

30 Dec 2020

Leadership is Action
Leadership is like an airplane mask: you need to focus on yourself first. Effective leadership starts with expanding our own knowledge, learning about the world around us, the people we work with, and being willing to learn about ourselves. “I need you to help Susan.” Translation: “I need you to fix Susan so she fits in with how I think our company should run.” These are thoughts fr...

04 Nov 2020

Email Management
When I was in my twenties, in my second job out of college, I took a course to help me get organized. The focus was to learn and incorporate new practices to help manage priorities, time, and paper! Of course, we had email (I’m not THAT old) but not to the extent that it rules our life today. The practices and “tricks” I learned in that course many years ago can be applied and updated...

21 Oct 2020

Microaggression may seem like a trendy buzzword, but for many people it’s a reality being endured on a regular basis, in and out of the workplace. As stated by Gina Torino et al in Microaggression Theory, “Microaggressions are brief, everyday exchanges that send denigrating messages to certain individuals because of their group membership (e.g., race, gender, culture, religion, social cl...