18 Dec 2019

Being able to say no is tough, especially when you’re a business owner. You want to be liked, you want the sale, you want happy employees, you want return customers… but never saying no will lead to major burnout. It’s important to understand both when to say no and how to say no. Saying yes is easy as long as you can follow through on whatever you’ve agreed to, but everyone would rather...

23 Jul 2015

5
In today’s busy, work-based world, it can be extremely easy to get so wrapped up in your work life that you forget everything else. If you’re a business owner, this can be especially challenging. But it’s important to remember that you opened your business so you could have a better life – not so you could work 80 hours per week. Take 10 minutes today to consider your work and personal l...

09 Jul 2015

5
We’ve all heard the phrase “following in my father’s footsteps” – but does that phrase indicated that you have to find a way to step exactly into each step? Or does it come down to just sticking to a similar trail? When it comes to following in the footsteps of the previous generation in a family business, finding your own footholds is vital part of helping the company thrive AND still w...

25 Jun 2015

5
How does a business become successful? Is it about the quality of the product or service? The customer experience? The convenience? The local need? Building a successful company is about all of those things – but it all really comes down to SALES. You can have the best product with the most helpful team, but if you can’t close the deal, your business will still fail. For this blog, I th...

11 Jun 2015

5
It’s that time of year! The kids are out of school, the days are longer and the temperatures are warm and inviting. While it’s important to dedicate time to your family and friends throughout the year, summer is that special time of year for family vacations, trips to the beach, making memories at a local theme park, going to the county fair and more. Unwinding is important because gives...

14 May 2015

5
When you say “no” to a customer the customer really hears “go somewhere else to get your solution.” Creating a spirit of YES in your company all starts at the top. As the leader, you have to encourage your entire team to be focused on excellent customer service by setting a great example. You need to succeed in getting all of your employees to remove phrases like “that’s not my departme...

29 May 2014

5
We all know it’s impossible to be perfect. Or it would be impossible if we could even agree on what perfect meant in the business world. And yet, even if it’s secretly, most of us want to be perfect and we want our businesses to be perfect too. Here’s a Growth Coach challenge for your summer: stop trying to measure yourself and your business against the impossible measuring stick of bei...

15 May 2014

5
Whether you’re a doctor, a mom, a business owner or a corporate leader, bad news is always hard – especially when you’re the one who has to break that bad news. But handling bad news can be less painful if you follow a few key tips, including preparing yourself, seeking support and writing down what you need to say. Our guest blog comes from Fred Kusch, The Growth Coach of La Crosse, wh...

01 May 2014

5
Mornings are important. Whether or not you’re a morning person, waking up on the right side of the bed and getting off to a great start definitely shapes your day. And, with the exception of things like getting a flat tire on the way to work, having a great day often starts usually starts with you. There are a slew of articles out there about what successful do, especially in the morning...

17 Apr 2014

5
At The Growth Coach, we talk a lot about systems. We educate our clients on how having strong business systems creates a company that can run without the owner and builds a more valuable business asset. What some may not know is that having systems for SALES is important too! Every sales person has an individual sales style, but every company still has a general sales process each perso...